A Toolbelt for Requirements Capture
with Greg Githens, PMP, NPDP
8 PDUs
8:30 - 4:30

Hermitage Country Club
March 26, 2009
http://www.hermitagecountryclub.com

This practical course will equip you to better satisfy your customers’ needs, manage their expectations, banish scope creep, and assure project success. You will learn how design your personal toolbelt and add with tools for translating customer needs into project requirements, setting scope, and developing valid requirement specifications.


HOW WILL I BENEFIT?

Develop and enhance the contributions you make to your organization by learning to:

- Discover both spoken and unspoken requirements
- Ask the “three magic questions” that elicit essential information
- Use the G-O-A-T Matrix to select appropriate techniques for requirements capture
- Write concise, compact, specific and unambiguous detailed requirements that precisely describes needed functions and performance requirement
- Write use cases to clarify what does the user’s “What” rather than the product’s “How”
- Increase your leadership skills so that you can work collaboratively with customers
- Develop insights that will allow you to be more innovative and better serve clients
- Tailor a proven set of techniques to your own process
- Identify, confirm and document project boundaries
- Apply a basic template for specifying project requirements
- Recognize the difference between requirements and design specifications
- Establish priorities
- Recognize the pitfalls that lead to enormous costs, rework and errors (The #1 mistake is confusing design with requirements!)
- Describe the 1:10:100 rule of cost avoidance
- Distinguish between good and poor specifications

WHAT WILL MY SEMINAR EXPERIENCE COVER?

You will learn about the following essential concepts of requirements capture:

- Translating requests to requirements: Why and how to define wants, needs and requirements. You will learn critical leadership perspectives that allow the project team to work collaboratively with customers and sponsors to get a complete and correct understanding of the underlying business issues and scope, including unspoken requirements.
- Asking solid questions that help deliver the right solution. Effective questions that anybody can ask.
- Writing requirements: A straightforward, compact template for writing unambiguous, verifiable functional and performance requirements.
- Faster Projects and Awesome Products: Iterative and agile project management approaches that speed project delivery.
- Eliciting and validating business, system, and user requirements: Techniques include a simple, straightforward approach to developing and writing use cases, field observation, contextual analysis, “V” model, mind mapping, the includes-excludes table, and prioritization through the triple constraint.
- Defining scope: The three kinds of scope you must define and manage.

REGISTER 10 OR MORE TOGETHER AND RECEIVE A 10% DISCOUNT

Registration fee includes breakfast, lunch and all supporting materials.

Continental breakfast and registration starts at 8:00am. Workshop begins at 8:30am. A working lunch will be served and the program will end at 4:30. The country club has a dress code, including collared shirts for the men and no jeans. Please contact them directly if you have any questions about the facility. Certificates of completion will be distributed at the end of the workshop. It will contain all of the information you will need to register your PDUs through PMI.


YOUR INSTRUCTOR:

Greg Githens, PMP, NPDP is a well known speaker and management coach. Many people remember his tagline, “Action without insight is impulsiveness. Insight without action is procrastination.” You will be learning from a passionate person who cares about your success and wants to share tools that will give impact.

He is co-author of the best-selling book, Successful Project Management and author of over 30 articles on innovation, organizational effectiveness, and project management. Greg is the first person worldwide to jointly hold the PMP designation as well as the certification of New Product Development Professional.